Privacy Policy
Revision: 1.0
Effective Date: 05-02-2026
Introduction to Privacy Policy
Ya’lbaih (“we,” “our,” or “us”) is operated by Lbaih Site Services & Content Management LLC, headquartered in Abu Dhabi, United Arab Emirates.
We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains what personal data we collect, how we use it, how we share it, and what rights you have.
By using Ya’lbaih services (our website, mobile apps, and related services), you agree to this Privacy Policy.
Definitions
For clarity, the following terms are used in this Privacy Policy:
Account – A unique account created by you to access our Services.
Personal Data – Any information relating to an identified or identifiable individual (e.g. name, contact information, payment transaction references).
Usage Data – Data automatically collected when using the Service (e.g. device information, IP address, browsing history).
Cookies – Small files stored on your device to remember preferences and enhance functionality.
Controller – The entity determining the purposes and means of processing Personal Data (Ya’lbaih).
Processor / Service Provider – Third-party entities that process data on our behalf (e.g. payment gateways, cloud hosting).
What We Collect
We may collect the following types of information:
1. Personal Data You Provide
Name, email address, phone number, address, date of birth, nationality, seller KYC details (such as tax ID and establishment information), and payment transaction references.
2. Usage Data
IP address, browser and device details, app usage information, search queries, and purchase history.
3. Cookies & Tracking Data
Session cookies, persistent cookies, and identifiers used for personalization and analytics.
How We Use Your Data
We use Personal Data for the following purposes:
To provide and operate our services, including order processing, service delivery, and payments.
To personalize recommendations and improve our platform.
To communicate with you regarding orders, offers, and service updates.
To comply with legal obligations such as tax reporting, identity verification, and fraud prevention.
To provide targeted advertising without selling your personal data.
To detect and prevent fraud or misuse of our services.
Legal Bases for Processing (GDPR / UK GDPR)
Where applicable law requires, we rely on the following legal bases:
Consent – For marketing communications and cookie tracking.
Contract Necessity – To provide services you request.
Legal Obligation – To comply with UAE laws, including financial reporting and fraud monitoring.
Legitimate Interest – For security, service improvement, and fraud prevention, balanced against your rights.
Sharing Your Data
We do not sell your Personal Data. We may share information only with:
Service Providers – Payment processors, delivery providers, IT and hosting services, analytics partners.
Business Transfers – In case of a merger, acquisition, or asset transfer.
Legal Authorities – When required by UAE law or to protect rights, property, or safety.
Advertising Partners – For interest-based advertising using anonymized identifiers, not personal identifiers.
Additional clarifications:
Credit and debit card details and personally identifiable information are not stored, sold, rented, or leased to third parties.
Lbaih does not pass debit or credit card details to third parties.
While strong security measures are applied, Lbaih cannot guarantee absolute security of information shared online.
Lbaih is not responsible for third-party websites’ privacy practices.
Website Policies and Terms & Conditions may be updated, with changes effective upon posting.
International Data Transfers
Your data may be transferred and stored outside the UAE. When this occurs, we ensure equivalent protection through contractual safeguards, adequacy decisions, or secure encryption.
Cookies & Tracking Technologies
We use cookies to:
Keep you signed in
Remember your preferences
Analyze site usage and improve services
Provide relevant advertisements
Both essential cookies (login, cart, checkout) and non-essential cookies (analytics, marketing) are used.
Do Not Track: Our website does not currently respond to browser “Do Not Track” signals. Cookie preferences can be managed manually.
Data Retention
We retain data only as long as necessary:
Transaction records: 5 years
Account profile data: Until account closure plus 3 years
Usage logs: 12 months
Marketing consents: Until withdrawn
After retention periods, data is securely deleted or anonymized.
Your Rights
You may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent for processing
Object to or restrict processing
For UAE users, rights are provided under Federal Decree No. 45 of 2021.
To exercise your rights, contact: [email protected]
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors without parental consent. Parents may request deletion of a minor’s data.
Security
We implement appropriate technical and organizational measures, including:
Encryption of sensitive data
PCI-DSS compliance for payment data
Access controls and monitoring
Users are responsible for protecting their passwords and logging out from shared devices.
Payment Processing
Card payments are processed securely by licensed third-party payment service providers. Lbaih does not store or process full card details. Payment information is transmitted directly to payment gateways using secure encryption and in compliance with applicable standards.
External Links
Our platform may contain links to external websites. Lbaih is not responsible for their privacy practices. Users should review third-party privacy policies independently.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date. Material changes will be communicated via email or in-app notifications.
Contact Us
For any questions regarding this Privacy Policy, please contact:
[email protected]
Lbaih Site Services & Content Management LLC
Mazyad Mall, Tower 2, Abu Dhabi, UAE
